At 8jlj, we believe that gaming should always be a source of entertainment — never a source of stress, financial hardship, or harm. Our Responsible Gaming program is built to give every Filipino player the tools, information, and support they need to stay in control and play safely.
Responsible gaming is not just a checkbox for 8jlj — it is a core part of how we operate. Here are the six pillars of our player protection program.
If you feel that gambling is becoming a problem, 8jlj's self-exclusion tool lets you voluntarily suspend your account for a set period — from 30 days up to permanent exclusion. Once activated, you cannot reverse the exclusion until the chosen period expires. Your wellbeing comes first, always.
Set daily, weekly, or monthly deposit limits on your 8jlj account to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced, and any increase requires a 24-hour cooling-off period before it becomes active — protecting you from impulsive decisions.
8jlj can send you in-session reminders at intervals you choose — every 30, 60, or 90 minutes — to let you know how long you have been playing. It is easy to lose track of time when you are enjoying your favorite games, so we make sure you always stay aware of your session duration.
Need a short break without committing to full self-exclusion? 8jlj's cooling-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in or place bets, giving you the space to step back and reassess your gaming habits.
Set a maximum loss threshold for a given day, week, or month. Once you reach your loss limit, 8jlj will automatically prevent further play for that period. This tool is especially useful for players who want to enjoy the thrill of gaming while keeping their finances firmly under control.
Our Filipino support team is available around the clock to assist players who have concerns about their gaming behavior. We can help you activate any responsible gaming tool, discuss your options, or refer you to professional counseling and support organizations in the Philippines.
In accordance with Philippine law and PAGCOR regulations, the 8jlj platform is strictly for adults aged 21 years and above. No exceptions. Age verification is mandatory for all account holders.
Philippine law sets the minimum legal age for casino-style gambling at 21 years old. At 8jlj, we take this requirement seriously. Every player who registers an account must complete our Know Your Customer (KYC) verification process, which includes submitting a valid government-issued Philippine ID to confirm their age and identity.
Accepted IDs include the PhilSys National ID, passport, driver's license, SSS/GSIS ID, Voter's ID, and PRC ID. Accounts that cannot be verified as belonging to a person aged 21 or above will be immediately suspended and any deposited funds returned.
If you are a parent or guardian, please ensure that minors in your household cannot access the 8jlj platform. We strongly recommend using parental control software on shared devices. If you suspect a minor has registered an account, contact our support team immediately.
While some countries set the gambling age at 18, the Philippines specifically requires players to be at least 21 years old for casino-style gaming under PAGCOR's regulatory framework. 8jlj fully complies with this Philippine-specific requirement.
Activating self-exclusion on 8jlj is straightforward. Follow these steps to take a break whenever you need one.
Access your account through the 8jlj Login page. Make sure you are using your registered email address and password. If you have forgotten your credentials, use the account recovery option before proceeding.
Go to your Account Settings and select the "Responsible Gaming" tab. This section contains all available player protection tools, including deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion.
Click on "Self-Exclusion" and choose your preferred exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Read the terms carefully — self-exclusion cannot be reversed before the chosen period ends.
You will be asked to confirm your self-exclusion request by entering your password. Once confirmed, your account will be suspended immediately. You will receive a confirmation email at your registered address.
If you are unable to access your account settings or need immediate assistance activating self-exclusion, contact our 24/7 Filipino support team via live chat. We will process your request right away — no waiting, no questions asked.
Every 8jlj account comes with a full suite of responsible gaming controls. Use them proactively — you do not need to be in crisis to benefit from these tools.
Cap your daily, weekly, or monthly deposits in Philippine Peso (₱). Reductions apply instantly; increases require a 24-hour review period.
Set a maximum amount you are willing to lose per day, week, or month. 8jlj will automatically pause your gaming once the limit is reached.
Receive pop-up reminders at 30, 60, or 90-minute intervals so you always know how long you have been playing.
Periodic on-screen summaries showing your net win/loss for the current session, helping you make informed decisions about continuing play.
Voluntarily suspend your account for 30 days to permanent. Cannot be reversed early. The strongest tool available for players who need a full break.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use 8jlj's responsible gaming tools or seek professional support.
Do you find yourself spending more money on gambling than you originally planned, even when you tell yourself you will stop?
Have you ever borrowed money, sold belongings, or used bill money to fund your gambling activities?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?
Do you find yourself chasing losses — continuing to gamble in an attempt to win back money you have already lost?
Has gambling negatively affected your work, studies, relationships, or mental health in the past six months?
You may be experiencing signs of problem gambling. This is not something to be ashamed of — gambling addiction is a recognized condition that affects many people across the Philippines. Please reach out to our support team or contact a professional counseling service. Taking action early makes a real difference.
If you or someone you know needs help with problem gambling, the following organizations provide free, confidential support to Filipinos across the country.
The Philippine Amusement and Gaming Corporation operates a responsible gaming program and maintains a national self-exclusion registry. Contact PAGCOR directly for information on exclusion from all licensed gaming venues in the Philippines.
The National Center for Mental Health (NCMH) operates a 24/7 crisis hotline for Filipinos experiencing mental health challenges, including gambling-related distress. Available in Filipino and English. Call 1553 (toll-free from PLDT landlines).
Gamblers Anonymous (GA) Philippines holds regular support group meetings in Metro Manila, Cebu, Davao, and other major cities. GA follows a 12-step recovery program and is free to attend. Meetings are confidential and non-judgmental.
Our Filipino support team is available 24/7 via live chat on the 8jlj platform. We can help you activate any responsible gaming tool, discuss your concerns in confidence, or connect you with professional support resources in your area.
8jlj operates under PAGCOR's regulatory framework and is committed to upholding the highest standards of responsible gaming in the Philippines. We actively cooperate with PAGCOR's national self-exclusion program and report problem gambling indicators as required by our operating license. Gambling is addictive. Know when to stop.